Delivery & pickup points
Last updated 26 October 2026
Each shop in the mall ships its own parcel. If your bag has items from three shops, you'll receive three parcels, each with its own tracking number.
Delivery options
- Door delivery — a courier brings the parcel to your address. The fee per shop is shown in your bag before you pay.
- Pickup point — collect from a pickup point near you (e.g. a PAXI or courier counter). Enter the pickup point at checkout.
Orders over the free-delivery amount shown on the site ship free from that shop.
When will it arrive?
- Pay by EFT using your payment reference. Orders are confirmed once the payment reflects (usually same day, up to 2 business days between banks).
- The shop packs your order. Each shop shows how fast it ships on its storefront ("Ships in 1–3 days").
- Courier delivery usually takes 2–4 business days in main centres and a bit longer in outlying areas.
You'll get an email with the courier and tracking number the moment the shop marks your order as shipped. You can also see it under My account → Orders.
Unpaid orders
Orders that aren't paid within the time shown at checkout are cancelled automatically and the stock is released.
Problems with a delivery
If your parcel is late, damaged or missing items, contact the shop first from its storefront. If that doesn't sort it out, contact SA Shops support — see Contact us.