Contact us
Last updated 26 October 2026
Questions about an order
The quickest way is to contact the shop directly: every storefront has a Chat button and the shop's contact details. Have your order number ready (it starts with SA-).
SA Shops support
- Email: [SUPPORT EMAIL]
- WhatsApp / phone: [PHONE NUMBER]
- Hours: Monday to Friday, 08:00–17:00
Payments
If you paid by EFT and your order still shows "Awaiting payment" after 2 business days, email proof of payment with your payment reference (it starts with P) to [SUPPORT EMAIL].
Business details
[COMPANY NAME] · Registration no. [CIPC NUMBER] · [PHYSICAL ADDRESS]